Google My Business is an excellent free tool for entrepreneurs and owners to gain exposure on the internet. The internet is filled with businesses working hard to get noticed and increase their customer base. Well, if you’re reading this, I’m pretty sure you are too. Well, having a Google Business Listing is undoubtedly going to help your business. And today, we’re going to find out what a Google business listing is and how it helps your business in 2021.
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What is a Google Business Listing?
GMB refers to listing your business on the free tool offered by Google. GMB is a fantastic free business listing on Google for businesses to list themselves on the number one search engine. The tool helps customers to reach your company easily and find out what is unique about your business. Not only that, but it also gives you tools to analyze the number of customers engaging with your business profile through different sources.
How Google My Business listing Will Help You?
Once you create your GMB login, your business profile will start appearing in search results whenever a relevant keyword is searched for. So let’s discover how GMB can help you with your business.
Share Relevant Business Information for a free business listing on Google
Using free GMB lets you share the most relevant information about your business with your customers and potential. When your business appears on the search list, you can let the customers know about the specialty and uniqueness of your business. You can also convey why the users should choose your business over others and the best features of your business.
Engage With Customers to Get GMB
Are you thinking about how GMB will help you? With the help of the reviews portal on Google, you can get to know about your customers and reply to queries, questions, reviews, and complaints. This would help you understand the customers’ points of view towards your business. It would also help you with suggestions to improve your products and services and enable you to make changes to your business for the better. You can also use it to address issues that the customers have and help rectify any bad experiences they had with your business.
Keep Customers Updated with the Latest Offers and News
Google Posts is a part of your listing that enables you to post the latest information, images, offers, and news about your business. This is a great way to keep your customers updated with what’s going on with your business and how it will benefit them. You can also use Google Posts to add keyword-based content that would help improve the ranking of your website drastically.
Analyze your Business Traffic
Google also provides you with tools to analyze your business listing and the amount of traffic your listing is getting in terms of calls follows, clicks, et cetera. You also get insights into the views, searches, and the general reach of your listing and website. You can use the results of the analysis to plan your future online strategies and increase your traffic.
Create an Optimized Website
Here is the best part about GMB, among others, of course. The tool helps you create an optimized website from scratch if you don’t already have one. With Google’s help, you can create an amazing website that can rank on search engines and bring in more customers. The built-in features on the Google My Business listing also help you create call-to-action buttons and attractive features to drive traffic and sales.
Now that you know everything about GMB, it is time to list your business and reap its benefits. In the past few years, Google has been coming up with several tools and services like free business listing on Google that can help businesses reach their full potential. To learn more about some brilliant Digital Marketing Courses offered by Google To Grow your Business, check out this amazing blog.
Frequently Asked Questions
Q1. How long does it take for changes to appear on my Google Business Listing?
There’s no specific timeline for how long it will take Google Listing to reflect desired changes. The same would depend on how many verification processes are implemented for those details!
- Instant Changes: Business hours, services, photos, videos, new posts, and response to customer reviews.
- Changes that Take More Time: Business name, address, email ID, phone number, brochure, social media, and website details.
Q2. Can I edit my Google Business Listing?
Yes you can edit Google Business Listing from the “Business Profile Manager” section.
Q3. How do I verify my Google Business Listing?
Here are the verification processes that your business listing will undergo!
- 1-3 Days Review Process: For your listing to go live. Here the contact details could still be pending verification, but other business details would be visible!
- Address Verification: Via postcard sent at your address, or by recording video of your surroundings.
- OTP Verification: For phone number and email ID.
Q4. How do customer reviews work on Google Business Listings?
Here’s a brief breakdown of how customer reviews work on Google Business Listings:
- The reviews left by your customers would become visible instantly!
- Whatever ratings they give will be averaged together to give your company a score out of 5 stars.
- You can’t review critical feedback, but you can take action against spammy comments, fake reviews, or offensive comment.